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Individually artisan fashioned from gold-plated metal and crystal glass, the Empire Luxury chandelier was devotedly designed to inhabit more expansive spaces where it can be truly taken in and admired.
Boasting beautiful shards of silken gold-plated brass paired with crystal glass, the Empire is inspired by the truly iconic architecture of the Empire State Building. Just as beautiful in a living room as in a luxury hotel lobby, this chandelier is rich and inviting. Reminiscent of icicles melting in the morning sun, the ambiance it exudes is magical.
When we receive your order, we need 8-12 days to produce your order. We deliver via DHL / FedEx. When we ship the goods, you will usually receive your order in about 3-8 days.
So far, there have been no accidents with more serious material damage. If you are unlucky enough to encounter violent transport and cause serious damage to the product, do not worry, take a picture and send us a list of damage, and we will send it back for free. If the LED stops working, you only need to replace the appropriate E14 LED bulbs, which are very easy to repair and maintain.
This chandelier is a bit problematic to assemble. We suggest you find an electrician to help you install it. It may take 4-6 hours. Do not install it yourself, so as not to endanger safety!
This chandelier is very heavy. Your ceiling must be cement, not plasterboard.
The item will be shipped as soon as possible, however, depending on the volume of orders, or acts of god, or carrier load can take up to 7 days.
After the item has been shipped, your delivery may take up to 30 days, depending on your location, and your item will be delivered by your local post. Note that these are the maximum shipment & delivery times, usually, you will have your package delivered in 3-7 days from the date of shipping.
Point Design is teaming up with American retailers to provide you with the best prices. This means that your order is mostly shipped from one of the 50 U.S. states (including DC).
You have 5 days to contact us and 30 days to return it from the date it was received. If this item is in your possession for more than 5 days, it is considered used and we will not issue a refund or a replacement.
As long as your product has not been submitted for fulfillment by us, we can cancel the order as long as the notice was made within 24 hours. If you cancel the order within 24 hours, a 10% cancellation fee will be applied.
There will be no cancellation fee prior to the 24 hours! If your order has been shipped, we ask that you follow our return policy in order to get a full refund once you receive your product! This means we CAN NOT cancel your order it must be returned.
We often submit items for fulfillment within a few hours, so the faster you can let us know about the cancellation, the more likely we'll be able to do it.