Royal Tea Set
Description
Description
Add a magical appeal to your dinnerware collection with our Royal Tea Set. Effortlessly transform your entire eating experience with this unique set!
The spoon is length 4.96in (12.6cm). The fork is a length of 5.07in (12.9cm).
Royal Tea Set - Silver / Fork is backordered and will ship as soon as it is back in stock.
Delivery and Shipping
Delivery and Shipping
Point Design's products
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. Accordingly, ETA for "Point Design" products is 5-12 days. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@pointdsgn.com.
How can I cancel my order?
As long as your product has not been submitted for fulfillment by us, we can cancel the order as long as the notice was made within 24 hours. If you cancel the order within 24 hours, a 10% cancellation fee will be applied.
There will be no cancellation fee prior to the 24 hours! If your order has been shipped, we ask that you follow our return policy in order to get a full refund once you receive your product! This means we CAN NOT cancel your order it must be returned.
We often submit items for fulfillment within a few hours, so the faster you can let us know about the cancellation, the more likely we'll be able to do it.
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Brands
All shipping times are estimates and should not be taken as a guarantee. We make sure our vendors know of new orders to get orders shipped out as soon as possible. With that being said, if a customer decides to cancel an order due to a shipment not arriving in the estimated time frame, customer is responsible for all associated shipping charges, fees, warehouse storage costs, and any other fees associated with the order. Any customer that files a chargeback for delays in shipping will be held criminally liable for theft. No Exceptions Apply.
This tab offers delivery information for our bestselling brands:
The Outdoor Plus:
If your order is stock, the product will ship within 1-2 business days from the date of your order. We will send you the tracking information to the email address you provided at checking out within 24 hours of your order going out for delivery.
Most of The Outdoor Plus products are made to order/custom order. Accordingly, it is best to contact us on the green "chat" button at the bottom.
American Fyre Designs:
American Fyre Designs products are made to order and current manufacturing time is 2-6 Weeks. If product is in stock shipping time will be around 3-7 days.
Fire Pit Art:
Fire Pit Art products are made to order and current manufacturing time is 3-12 days. All Fire Pit Art® creations are made to order. After placing your order they start creating your pieces. All fire pits are shipped LTL departing from Lebanon, TN. Your piece will be delivered LTL residential-curbside delivery. The dispatcher from the freight company will call to schedule your residential curb-side delivery offering a 4 hour delivery window typically.
White glove service is available in most metropolitan area's. If white glove service is required we will need to quote those additional costs for you. Refunds:
Gas components are not eligible for buyers remorse refund if they have been installed or used.
Once payment is taken, any modified and / or powder coated pieces are considered custom work and not eligible for refund.
Sierra Flame:
In stock - Lead Time in Business Day Hours is 3-5 days.
Out of stock - It is best to contact us on the green "chat" button at the bottom. Some of Sierra Flame producs are Special Order item, once order is placed, your order becomes final, non-cancelable, and non-returnable.
Vinnova Design:
All orders are processed within on business days, 24hours from order. Actual shipping time is contingent upon availability of merchandise and credit verification by our Credit and Fraud Protection Department. To provide a worry free shopping experience. Orders are shipped 48 hours (UPS Items) after being received. If product is in stock shipping time will be around 3-7 days.
Check Vinnova Return Policy HERE
For information about all other brands not mentioned here please contact us on the green "chat" button at the bottom or call us at (307) 459-1340
5 Reasons to Choose Us
5 Reasons to Choose Us
1. When it comes to customer support, Point Design sets the premium standard. We are dedicated to delivering not only the finest products but also an unmatched customer and user experience.
2. At Point Design, we guarantee delivery of products priced at $1000 or more within seven days to the 48 contiguous states. If your product doesn't arrive on time, we'll provide you with a $50 gift card for your next purchase. Your satisfaction is our commitment.
3. We're committed to providing you with Exclusive Online Discounts while maintaining MAP (Minimum Advertised Prices). Rest easy when you shop with us.
4. We exclusively utilize Shopify Payments and Shop Pay, allowing you to make purchases and conveniently spread payments over four installments. This ensures a 100% secure checkout experience while providing you with flexible payment options. Your funds are in safe hands with Point Design.
5. Founded in early 2021, our company specializes in offering high-end lighting, furniture, and bath essentials that have undergone rigorous quality testing. Through our partnerships with over 50+ industry-leading brands, we've established a significant presence in some of the most luxurious households throughout North America.
Shipping and returns
How does shipping work?
The item will be shipped as soon as possible, however, depending on the volume of orders, or acts of god, or carrier load can take up to 7 days.
After the item has been shipped, your delivery may take up to 30 days, depending on your location, and your item will be delivered by your local post. Note that these are the maximum shipment & delivery times, usually, you will have your package delivered in 3-7 days from the date of shipping.
Point Design is teaming up with American retailers to provide you with the best prices. This means that your order is mostly shipped from one of the 50 U.S. states (including DC).
What about warranty?
You have 5 days to contact us and 30 days to return it from the date it was received. If this item is in your possession for more than 5 days, it is considered used and we will not issue a refund or a replacement.
How can I cancel my order?
As long as your product has not been submitted for fulfillment by us, we can cancel the order as long as the notice was made within 24 hours. If you cancel the order within 24 hours, a 10% cancellation fee will be applied.
There will be no cancellation fee prior to the 24 hours! If your order has been shipped, we ask that you follow our return policy in order to get a full refund once you receive your product! This means we CAN NOT cancel your order it must be returned.
Brands: Refunds and Returns
The noun "brands" refers to the brands that Point Design distributes. Such as NovaSolo, Nuevo Living, Chelsea House, Sierra Flame, The Outdoor Plus, Wildwood and many more.
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include Outdoor Plus, Wildwood, American Fyre Designs, Fireplaces, Etc.).
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Point Design's product returns: You have 5 days to contact us and 30 days to return it from the date it was received. If this item is in your possession for more than 5 days, it is considered used and we will not issue a refund or a replacement. There are no exceptions. You will not be able to opt for any refund or replacement if the reason is that you have made a mistake in choosing the variant of the product. You will not be able to opt for any refund or replacement if the reason is that you no longer want an item. For electrical devices - You will NOT be able to opt for any refund or replacement if you have made a mistake in choosing the wrong plug type and this has caused damage to the product.
We often submit items for fulfillment within a few hours, so the faster you can let us know about the cancellation, the more likely we'll be able to do it.
We strongly recommend that you read our policies before purchasing. You can find them at the bottom of the site.
Royal Tea Set
Description
Description
Add a magical appeal to your dinnerware collection with our Royal Tea Set. Effortlessly transform your entire eating experience with this unique set!
The spoon is length 4.96in (12.6cm). The fork is a length of 5.07in (12.9cm).
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
HAVE A QUESTION?
Talk to one of our trusted experts today! Our dedicated customer support team is here to provide any assistance you need.
Call us if you want to place an order over the phone at (888) 599-2540 or send us your inquiry via the chat using the black button in the bottom right corner.
