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Is there a possibility of the product being damaged during transport?
The possibilities for the above-mentioned situation are minimal, almost impossible. In any case, don't worry, if any product from our offer arrives damaged, contact us within 24 hours and we will solve your problem with a new product or a refund.
Which courier service delivers the product?
They are mainly delivered by services such as DHL or EMS. But keep in mind that other trusted courier services can pick up the shipment, it all depends on the size of the shipment.
If you have additional questions, feel free to contact us at email@example.com
The item will be shipped as soon as possible, however, depending on the volume of orders, or acts of god, or carrier load can take up to 7 days.
After the item has been shipped, your delivery may take up to 30 days, depending on your location, and your item will be delivered by your local post. Note that these are the maximum shipment & delivery times, usually, you will have your package delivered in 3-7 days from the date of shipping.
Point Design is teaming up with American retailers to provide you with the best prices. This means that your order is mostly shipped from one of the 50 U.S. states (including DC).
You have 5 days to contact us and 30 days to return it from the date it was received. If this item is in your possession for more than 5 days, it is considered used and we will not issue a refund or a replacement.
As long as your product has not been submitted for fulfillment by us, we can cancel the order as long as the notice was made within 24 hours. If you cancel the order within 24 hours, a 10% cancellation fee will be applied.
There will be no cancellation fee prior to the 24 hours! If your order has been shipped, we ask that you follow our return policy in order to get a full refund once you receive your product! This means we CAN NOT cancel your order it must be returned.
We often submit items for fulfillment within a few hours, so the faster you can let us know about the cancellation, the more likely we'll be able to do it.